Zendesk Packages

Process Services

Establishing the processes to be supported

An application exists to support or implement a process, this might thought to be implicit or not fully expressed. Without a baseline definition, the application functionality may or may not fulfil its strategic purpose.

A process can be expressed at many levels of decomposition but all share the same simple construct - they have inputs, outputs, resources, and constraints.

We can provide sets of best practice processes for applications. These can be further tailored by you or incorporated into our package deliverables.