Zendesk - Advanced Configuration
Deeper Dive Implementation
Looking to make use of the full range of Zendesk capabilities?
Extending on from the Standard & Advanced Turnkey solution this package really starts to use the more sophisticated and power capabilities of Zendesk. You may want to do this from day one or progress to this once you have bedded down your initial deployment.
Additional configuration elements include:
- Processes to develop solution content to for publication on a knowledge base forum
- Service Level Agreement implementation - global & client specific
- Integrations with other systems